Job Details |
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| Client Service Associate - Hybrid Remote | |
| Job ID: | 00004JXQ |
| Category: | Accounting |
| Location: | CA Roseville |
| Hours: | 40 Monday Friday 730AM to 400PM |
| Pay: | $70,000.00 $75,000.00 |
| Hybrid Remote Monterey ShermanOaks Roseville SD | |
| Job Description Will support Financial Advisors, and their teams in delivering exceptional client service. This role involves direct client interaction, administrative support, and operational execution to ensure a seamless client experience. Will build trusted relationships through consistent communication and a client-first mindset. Serve as the primary point of contact for client inquiries, including account queries, stock orders, payments, and documentation. Assist with account opening, onboarding, due diligence, and ongoing monitoring. Execute money movement transactions and enter trade orders at the direction of the FA. Educate and enroll clients in digital tools e.g., eSign, eAuthorization. Maintain and update client account information, including investment objectives and risk tolerance. Support client meetings, business trips, and investment proposals with necessary documentation. Ensure compliance with legal, regulatory, and internal policy requirements. Help implement and maintain the FAteams marketing strategy e.g., website updates. Manage calendars, schedule meetings, and coordinate logistics including Zoom credentials and materials. Handle travel arrangements, prepare expense reports, and manage reimbursements. Answer inbound and outbound calls, providing updates and scheduling follow-ups. Perform general office duties such as filing, scanning, and maintaining records. Act as gatekeeper during prime market hours to ensure focus and efficiency. | |
| Skills Required HSGED. 2+ years experience in the brokeragefinancial services industry in a client facing role. Active Series 7 and Series 66 or Series 63 and 65 licenses required. Strong proficiency in MS Office. | |
| Skills Preferred College degree a plusFamiliarity with portfolio software and brokerage systems is a plus. | |