Job Details |
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| Contact Specialist - Hybrid Remote | |
| Job ID: | 00004JRX |
| Category: | Customer Service |
| Location: | CA Camarillo |
| Hours: | 40 Full Time Weekend Availability |
| Pay: | $18.00 $18.50 |
| Hybrid Remote Position Available in Camarillo | |
| Job Description Provide professional information and referral services through call center operations. This hybrid remote position requires one day per month on-site in Ventura County. Deliver high quality information and assistance services to contacts from multiple counties. Document all contacts in appropriate databases. Conduct resource searches using multiple programs and databases. Provide follow up and advocacy for contacts. Maintain accurate community resource information. Attend required training sessions. Extended hours may be required during disaster response situations. Will be required to work in office 1 day a week. Must be able to work a rotating schedule and available to work Saturday andor Sunday. Work schedule is produced at least 2 weeks in advance and 40 hours a week are guaranteed. | |
| Skills Required HS Diploma or GED. 1+ yr of customer service, administrative or call center exp. Strong computer and telephone communication skills. Able to work independently and follow guidelines. Comfortable handling sensitive calls. | |
| Skills Preferred Bilingual in Spanish. Mandarin, Vietnamese or Cantonese a plus. Familiarity with social services systems a plus. | |