Job Details |
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| Program Assistant | |
| Job ID: | 00004JRF |
| Category: | AdminClerical |
| Location: | CA Chatsworth |
| Hours: | 40 Monday to Friday 8am to 5pm |
| Pay: | $20.00 $20.00 |
| Program Assistant Needed in Chatsworth | |
| Job Description The Program Assistant will provide administrative support services to teams in compliance with regulations for subsidized childcare programs. Support case management tasks including, but not limited to filing, typing, sendingreceivinglogging mailings preparing enrollment and provider packets sending copies of Notice of Action to parents andor DPSS clerical support with photocopying, filing, faxing, typing, mail processing and maintaining eligibility list. As requested by Case Specialists, request appropriate documentation to maintain family eligibility and program compliance. Develop and maintain accurate, legible and complete written records of families program activity. Develop, maintain, and apply knowledge of program regulations, guidelines and funding terms and conditions, which can include Title V, funding terms and conditions, Stage 1 contract, CDE, and company policies. Provide high-quality customer service internally to team members and externally to clients, families, and providers. Answer telephones, assist or transfer callers as expected, follow-up as needed. Provide comprehensive support and technical assistance to parents regarding childcare questions and concerns. Provide daily communication and support as required to the Child Care Financial Assistance CCFA Division. Conduct face-to-face or virtual meetings, orientations, both scheduled and by walk-in, with families and childcare providers in order to receive and process documentation andor discuss changes in the familys case and complete review family needs assessment inclusive of developmental screenings as needed. Provide training, guidance, and direction to newly hired program staff as directed. Participate in departmental, agency, and professional meetingsworkgroups as assigned. Attend team meetings to ensure coordination of services and support for program families as needed. All other duties that may be required, as part of the essential functions of the job, as assigned. | |
| Skills Required AA Degree in Social Work, Child Dev, Human Services OR 2+ yrs of related work exp. Proficient in MS Office. Strong data entry skills. Able to work with a diverse population. Strong communication and interpersonal skills. | |
| Skills Preferred Bilingual in Spanish or Armenian. | |