Job Details

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Member Service Representative - Hybrid Remote
Job ID:00004H62
Location:CA Santa Barbara
Hours:40 Monday Friday 8AM to 5PM
Pay:$22.00 $27.00
Great hybrid remote opportunity in managed care
Job Description
Will provide robust customer service for company membership and its provider network that is aligned with the Plans strategic goals and mission statement. In this role, the Member Services Representative MSR assists Plan membership within all programs who may have difficulty navigating, understanding and utilizing their healthcare benefits, who may have multiple and complex needs, limited communication skills and may be transitioning between levels of care and types of service. The MSR also provides assistance in the case management of Health Service Utilization, Care Management, Radiology Benefit Manager, Pharmacy Benefit Manager and Pharmacy Department, by being the Plans point person for the member and providerpharmacies in the facilitation and coordination of services with the appropriate provider
Skills Required
AA or 3+ years experience in a customer service environment. Experience in public assistance or human services. Knowledge of medi-cal and social security programs
Skills Preferred
Location Preferably local, hybrid schedule 2x a week Santa Barbara officeHealth care or managed care experience preferred